About us:

We are part of a leading, and dynamic group of hospitality businesses that have gone from strength to strength in recent years and have recently expanded with the addition of two luxury wedding and corporate events spaces.

We pride ourselves on delivering first class experiences for our guests, and our mission is to be the very best at what we do.

We care about our team, and we aim to develop, encourage, and provide a good work life balance for all colleagues.

About you:

A highly motivated and passionate individual who has excellent written, and verbal communication skills, combined with a well-practised telephone manner.

You must be customer focused, and results driven.

IT literate, immaculately presented and able to work under your own initiative.

Highly organised, used to working with deadlines and time pressures

You should be comfortable working with online booking systems.

Someone with a great personality and first-class people skills will thrive in this fast-paced role.

The role:

As a Wedding Co-Ordinator you will be the key point of contact for your clients from the beginning of the planning journey.

You will guide your clients through the planning stages of their wedding.

You will split your time between our offices at Royal Exchange Square and both city centre based venues.

The roll is offered on a full time, permanent basis, and there is a minimum expectation of 44 hours per week, which will include working evenings and weekends.

Key Responsibilities:

• Supporting the wedding business in maximising revenue potential.
• Understanding and proactively up-selling food, drinks, and third-party products.
• Regularly meet with clients to guide them through the planning stages of their weddings.
• Provide the operational teams with accurate run through sheets
• Attend weddings and assist the operations team.
• Outbound communication with suppliers and stakeholders.
• Working on in-house wedding fayres and external promotional events to build the businesses profile.
• Building relationships with existing and new clients.
• Daily booking and online reservation system administration, including processing booking/ wedding payments.

Pre-Requisites:

• Planning experience within the wedding or events industry or other relevant roles.
• Weekend and evening work when required.
• Comfortable with online systems.
• Excellent telephone manner.
• Passion for the wedding industry and building relationships with key external suppliers.
• Able to work extended hours when required.
• Ability to remain calm and work well under pressure.
• Ability to work on multiple projects and deadlines.

Salary:

• Competitive

Job Type: Full-time

Additional pay:

• Tips

Benefits:

• Company events
• Company pension

Work Location: In person

Reference ID: Wedding Co-Ordinator