Delivery Driver
at Berwick CareAbout the job
- Role Overview:
We are looking for reliable and professional Multi-Drop Delivery Drivers to join our team on a flexible, bank basis. Based in Castleford (WF10 5QH) , this role involves delivering customer orders across key locations in the North East and surrounding areas , including Newcastle, Manchester, Preston, Leeds, Hull, and Scunthorpe. You’ll represent the company with professionalism, delivering excellent customer service while ensuring timely and accurate deliveries.
Key Responsibilities:
- Load, check, and prepare delivery routes for daily runs.
- Deliver orders promptly and accurately, offering assistance with unloading and putting away items when needed.
- Obtain customer signatures using our digital Proof of Delivery (POD) system and return delivery notes in a timely manner.
- Carry out daily vehicle safety checks and report any issues immediately.
- Support warehouse operations when not on delivery, including picking, packing, labelling, and placing orders in correct dispatch areas.
- Ensure van is kept clean, tidy, and roadworthy, adhering to 5S principles.
Performance Metrics:
- High delivery accuracy and customer satisfaction (monitored via feedback and complaints).
- 100% completion of daily vehicle checks.
- Timely return and accuracy of PODs.
- Compliance with all company policies and health & safety procedures.
- Efficient and eco-conscious driving (MPG performance, no idling, etc.).
Tools & Equipment:
- Company mobile phone provided to:
- Use navigation tools
- Access WhatsApp and POD app
- Contact office when necessary
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- Phones must be kept charged, secure, and functional; any issues must be reported immediately.
Driving Value in Your Role:
- Suggest and contribute to operational improvements with your team.
- Minimise waste, improve route efficiency, and reduce returns through accurate delivery practices.
- Maintain a customer-first mindset at all times, taking initiative to go the extra mile.
Requirements
Skills & Attributes:
- Ability to work independently and use initiative.
- Flexible and adaptable to change.
- Strong customer service and communication skills.
- Basic IT literacy (for POD and navigation apps).
- Positive attitude and strong work ethic.
- Physically fit and comfortable with manual handling.
Experience & Qualifications:
- Previous experience driving vans in a multi-drop environment.
- Experience working in a warehouse or logistics setting.
- A full UK driving licence with a clean record (preferred).
Benefits
What We Offer:
- Competitive hourly pay up to £14.00
- Flexible zero-hour contract – ideal for those with spare time or seeking supplementary income
- Friendly, supportive team and inclusive workplace culture
Contract Type: Zero Hour (Monday – Friday, as required) 1 hour unpaid break
Ready to hit the road and make a difference?
Berwick Care
Classification:
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Details and stages
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