We are currently seeking a HSS Security Installation Engineer to work from our busy Hainault Office. Reporting directly to the Regional Operations Manager, the role will entail the service and maintenance of Security Systems, access IP CCTV and VMS Platforms, working for our prestigious Financial and Government customers on major project works.

The Role

• Attend and undertake servicing of security systems, access, IP CCTV and VMS Platforms.
• Attend sites and undertake reactive fault-finding visits and maintenance of installed products.
• Understand specifications, drawings and design standards to ensure the systems are installed, serviced and maintained to the clients brief and standard.
• Solution finding and problem-solving mentality and methodology.
• Meet deadlines including predefined target times, first fix dates and PMV dates.
• Communicate clearly and concisely with the service team and management regarding customer issues or site problems.
• Awareness of Health & Safety.
• Carry out all paperwork and electronic reporting to the service team promptly.
• Always present a professional appearance.
• Active team member of on call service rota.
• Commercial awareness to ensure the job is delivered within the timescale allocated.

The Candidate

• Previous industry experience is essential
• Good timekeeping
• Customer orientated
• Good communication skills
• Ability to work on their own initiative and as part of a team
• Dynamic, forward thinking and ambitious
• Effective verbal and written skills
• Computer literate
• Full UK Driving Licence

Requirements:

• Experience in servicing of security alarm systems, CCTV and Access
• PMV delivery of inspections
• Hold current qualifications or have relevant experience in security alarm systems
• Full UK Driving Licence
• Knowledge of Galaxy Intruder, IP CCTV & Access Control systems
• Pacom equipment knowledge would be advantageous
• Understanding of service delivery and current standards

Benefits:

• Competitive Salary
• Supplemental pay - signing bonus
• Pension scheme
• Aviva health scheme which includes access to Digital GP
• Discounts on health assessments via Nuffield Health
• Life cover
• Employee discount on security for your home
• Employee Discount Scheme, which is applicable to over 900 of the UK’s top retailers, including travel, groceries, gym memberships, utilities and more
• Company property e.g., laptop, phone & plant (drills etc.)
• Travel time paid
• Fully expensed vehicle
• Fuel card
• BUPA Dental Care
• London Waiting (where applicable)

SECOM Plc is part of the SECOM Group of companies, headquartered in Japan and operating in 22 countries worldwide. As a leader in providing customised security and fire solutions, we are committed to supporting our employees through a strong benefits package and excellent career development opportunities.

We offer clear pathways for growth, with many of our senior leaders and directors having started as engineers or sales people. Our apprenticeship programme is one of the best in the industry, providing hands-on training, mentorship, and the opportunity to gain an industry-recognised Level 3 qualification. Additionally, all staff have access to our National Training and Development Centre Academy for upskilling and career progression.

Our benefits package includes a competitive salary, pension scheme, Aviva health insurance (including Digital GP), BUPA dental care, and life cover. Employees also enjoy discounts on health assessments through Nuffield Health and can save up to 43% on bikes via the cycle-to-work scheme. We also provide access to our Employee Assistance Programme (EAP), which includes confidential counselling services, mental health support, and resources to help employees manage personal or work-related challenges

The SECOM Rewards Programme gives employees access to exclusive discounts at over 900 UK retailers, including savings on groceries, travel, utilities, and more. Employees also receive discounts on security systems for their homes. Additionally, some roles are provided with company vehicles, fuel cards for business use, and paid travel time to support our team.

We are proud of our sustainability initiatives, earning a Gold rating from EcoVadis for our focus on sustainable practices, and we are committed to achieving net-zero emissions.

With a 4.3 out of 5 rating on Glassdoor, and a 5-star rating on Trust Pilot, SECOM is recognised for fostering a positive work environment where employees are valued and supported, and customer service is our priority. Join SECOM for a rewarding career with opportunities for growth, excellent benefits, and a focus on innovation and trust.

info@secom.plc.uk
Head Office:
Secom House, 52 Godstone Rd, Kenley, CR8 5JF
020 8645 5400