IT Infrastructure Engineer

Rochford - Hybrid

Permanent, full-time

Competitive salary plus benefits

The IT Infrastructure Engineer will be part of an internal technology team responsible for maintaining, developing and securing technologies in use by the customer base at Adler and Allan. The position is based in the southeast of the UK with a base near Rochford. This position is a unique opportunity that won’t be presented elsewhere due to the diverse nature of the business.

More about the role:

• Respond to either first line support or end user software or hardware queries via email, phone, or face to face.
• Work with the UK IT Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented.
• Support, administer and deliver IT solutions across the Adler and Allan group working to ITIL standards.
• Update the ticketing system, ensuring calls have been logged and all notes, progress and required actions have been input promptly and accurately.
• Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team.
• Liaise closely with business and 3rd party solution providers.
• Support bespoke applications specific to manufacturing
• Assist with Implementing, configuring, and testing feasible solutions.
• Plan and work flexibly to deadlines.
• Research, present and lead the team in chosen initiatives.

About you:

Are you ready to take your career in IT to the next level?

Do you have Server, Cloud or Network experience?

We are looking for an experienced IT Infrastructure Engineer to join our innovative team and ensure the seamless operation of our IT infrastructure.

About us:

At Adler and Allan Group, we’re not just a company - we’re environmental champions committed to protecting our planet while helping businesses thrive. We’re a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.