Jersey Post is the postal administration service for the Island of Jersey, a self-governing dependant territory of the UK. The business currently employs 400 employees across three business in Jersey and the UK, with several Sub Post Offices across the island.

Role Description:

Reporting to the IT Service Delivery Manager based in Jersey, this role is responsible for all network, server and VOIP systems within the 4 UK sites. The role will work closely with the support team in the UK to provide support. Primary duties will include Jersey remote based infrastructure work and support.

Key Responsibilities

• Design, implement and maintain virtualised desktop infrastructure components including VMware vSphere, vCenter and associated technologies.
• Monitor and optimise Azure AVD session performance, investigating and resolving end-user experience issues
• Plan and execute infrastructure component upgrades, including hypervisors, management tools, and desktop operating systems
• Create and maintain desktop master images and application packaging solutions.
• Manage Windows desktop operating system deployment, updates, and security patches through Intune and related tools.
• Monitor and remediate security vulnerabilities through timely patch implementation and security best practices.
• Perform capacity planning and resource optimisation based on usage patterns and growth trends.
• Develop and maintain task sequences for automated OS deployment and configuration.
• Develop automation scripts and workflows to streamline operations and reduce manual intervention.
• Implement and maintain security controls and compliance requirements.
• Work with the support team to understand user needs and improve service delivery.
• Planning and executing component upgrades.
• Creating and maintaining technical documentation.
• Out of Hours emergency support for core infrastructure systems

Technical Skills:

• Strong Windows Server skills.
• Proficient in automation and scripting (PowerShell).
• Strong administration experience of virtualisation platforms (VMware, Hyper-V, Azure AVD).
• Ability to work autonomously in a remote-first environment and deliver solutions at scale.
• Strong understanding of IP, TCP/IP, and network administration protocols.
• Expertise in VMWare, HPE, Windows Server, SQL databases, SIP Telephony and monitoring tools like Nagios.
• Microsoft Azure, WAN, Cisco WLC, Ubiquiti, With-Secure, Wazuh, IPSEC & SSL VPN, 802.1x, Microsoft AD, GPOs, DHCP and DNS.
• Experience working in agile environments.
• Strong understanding of Linux administration (desirable).

Job Type: Full-time

Additional pay:

• Bonus scheme

Benefits:

• Casual dress
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Portsmouth PO3 5PL

Application deadline: 06/05/2025