https://careers.guidedogs.org.uk/popups/displayfile.aspx?StoredFilePathID=q3Qj9N79x4KloPHDMtirQ

Are you ready to lead transformational change through technology? As Head of Business Technology at Guide Dogs, you’ll be at the forefront of developing and implementing business solutions that drive real impact. Your leadership will ensure that our technology aligns with our strategic goals, delivering measurable improvements in efficiency, accessibility, and innovation.

You’ll work closely with stakeholders across the organisation, ensuring our technology investments provide real value and future-proof our systems. Overseeing a multidisciplinary team, you’ll drive a culture of collaboration and high performance, ensuring the delivery of integrated, scalable, and secure business solutions.

Our team is based around a squad model, and you will be comfortable with this idea of nurturing autonomous and self-managing squads.

With responsibility for many of key platforms including our CRM (Salesforce) platform, you’ll optimises their performance, security, and scalability to support our ongoing growth and innovation. You’ll also develop robust vendor management approaches and oversee financial planning to maximise the efficiency and effectiveness of our technology solutions.

About You

We’re looking for a proven leader with expertise in technology strategy, business transformation, and enterprise solutions. To succeed in this role, you’ll need:

• Experience leading technology initiatives in a complex environment, ensuring cost-effective and scalable solutions.
• Strong background in architecture, security, and optimisation within an enterprise setting.
• A track record of delivering business process improvements through innovative technology solutions.
• Leadership experience managing diverse teams, driving collaboration, and fostering high performance.
• Extensive experience in stakeholder management, financial planning, and vendor negotiations.
• A deep understanding of agile methodologies, product roadmaps, and IT governance frameworks.

We offer the opportunity to work in a growing and fulfilling environment where your efforts will be greatly appreciated by Guide Dogs and the thousands of people they help.

Why Join Us?

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

We value in-person collaboration with our teams and those we support, so the ability to travel to our sites is needed for this role. We support hybrid working arrangements, so you have flexibility to work in a way that’s best for you.

This role can be based at our Reading or Leamington locations. We have a hybrid approach and aim for colleagues to be in one of our office two days per week. Working hours are 35 per week, Monday to Friday. Please note that this role includes frequent travel throughout the UK with a requirement to travel further on occasions to attend meetings.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the job description. You will also be asked some qualifying questions as part of the application process.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.