Duty Manager
at Plaza Premium Lounge (UK)About the job
England
ONSITE
Open to new applications
Full-Time ~ Permanent
Duties:
- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning.
- Supervise and train staff members, providing guidance and support as needed.
- Maintain a high standard of guest services, ensuring customer satisfaction and resolving any issues that may arise.
- Coordinate with various departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless operations.
- Assist with human resources duties, including hiring, training, and scheduling staff.
- Monitor and manage inventory levels to ensure adequate supplies are available.
- Handle guest complaints or concerns in a professional and timely manner.
- Implement and enforce hotel policies and procedures to maintain a safe and secure environment for guests and employees.
Requirements:
- Previous experience in a supervisory role within the hospitality industry is preferred.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Multilingual or bilingual skills are a plus.
- Knowledge of hotel operations and guest services.
- Ability to handle difficult situations with professionalism and tact.
- Strong organizational and time management skills.
Job Types: Full-time, Permanent
Benefits:
- Company pension
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Overtime
- Weekend availability
Application question(s):
- Do you live 45 minutes or less away from London Heathrow Airport?
- Are you proficient in professional Arabic, including speaking, reading, and writing, and can you effectively communicate in a business setting?
Work authorisation:
- United Kingdom (required)
Work Location: In person
Expected start date: 16/03/2025
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Plaza Premium Lounge (UK)
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Team inkscroll - 0 days ago
pretend that this is a blurredText long comment