Job Role:

Your primary focus will be on managing orders, prescriptions, and complaints, while meeting structured reporting requirements. You will also proactively seek opportunities to enhance the overall customer experience.

Key Responsibilities:

• Ensure the smooth flow of order information across the supply chain, collaborating with internal teams to manage orders based on available capacity.
• Provide efficient problem-solving solutions.
• Produce accurate reports in a timely manner.
• Enhance the complaints service for key accounts by collaborating with internal stakeholders to find mutually beneficial solutions.

What We 're Looking for in Your CV:

• Excellent telephone skills with outstanding written communication abilities.
• Previous customer service experience, preferably within the agricultural industry.
• The ability to remain accurate and professional under pressure.
• Highly motivated with exceptional attention to detail and organisational skills.
• SAP experience.
• Proficiency in Microsoft Office, particularly Excel (intermediate/advanced level).

Why Work for My Client:

• Pension contributions
• Competitive Pay
• Monday - Friday Hours
• Personal and professional growth opportunities

INDAP

Job Type: Temporary
Contract length: 3 months

Pay: £12.21 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: INDAP