Job Summary
We are seeking a dynamic and experienced Store Manager to actively operate the daily running of our retail store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing staff and operations, contributing to and driving sales performance, and ensuring that the store operates efficiently and effectively.

Responsibilities

• Manage daily store operations, including inventory management, merchandising, and maintaining store standards.
• Achieve sales targets through your own sales and management of other staff.
• Develop and implement effective sales strategies to maximise revenue and enhance customer experience.
• Organise staff schedules and ensure adequate coverage during peak hours.
• Maintain administrative records related to sales, inventory, and employee performance.
• Foster a positive work environment that encourages teamwork and professional growth among staff members.
• Utilise phone etiquette skills to handle customer inquiries and resolve issues promptly.
• Ensure compliance with company policies and procedures while promoting a culture of safety within the store.
• Manage service team and installation process.
• Handle and grievances or complaints.

Experience

• Proven experience in retail management or a similar supervisory role is essential.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Demonstrated leadership abilities with experience in supervising teams effectively.
• Sales management experience is highly desirable, along with a track record of achieving sales goals.
• Familiarity with administrative tasks related to retail operations is beneficial.
• Capable to work in a team but also to operate working alone.

Job Type: Full-time

Pay: £27,739.00-£35,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Benefits:

• Company pension
• Employee discount

Application question(s):

• Experience working in Luxury sector

Experience:

• Retail sales: 2 years (preferred)

Licence/Certification:

• Driving Licence and use of vehicle (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person