Vacancy
3 job requirements
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Job description
IT Operations Technician
We are recruiting for an experienced IT Operations Technician for our client based between Leominster and Hereford on a full time and permanent basis. The successful candidate will provide technical support, maintain IT infrastructure, and ensure seamless IT operations across UK and Ireland teams working collaboratively with the wider European support teams.
What you can expect:
Salary: circa £35’000 - £40’000 per annum, depending on experience
Working hours: Monday to Friday (37 hours per week) - 3 days site based in north Hereford, 2 days hybrid
33 days holidays including bank holidays
Bonus scheme
Joining a collaborative and hardworking team
On site, free parking
What you will be doing:
Provide second-line user support for office-based, remote, and mobile users, resolving hardware, software, and network issues
Deploy, manage, and maintain IT infrastructure, including Windows servers, Azure environments, Microsoft 365 applications, and Active Directory
Configure and support LAN networks, including switches, access points, and mobile devices
Monitor server infrastructure using specialised tools to ensure performance and security
Document IT processes and contribute to IT projects, improving system efficiency and reliability
Occasional travel to Ireland will be required
What we are looking for:
BSc in computer science or relevant IT qualifications (preferred).
Experience in IT operations, with proficiency in Windows 10/11, Windows Server 2016-2022, Azure, Microsoft 365, SQL Server, SCCM, and MDM tools
Strong troubleshooting and problem-solving skills, with the ability to work independently and collaboratively in international teams
Attention to detail, resourcefulness, and a proactive mindset to improve IT service delivery
Experience with network configuration, application deployment, and IT infrastructure monitoring is a plus
Recruitment Direct are working as an employment agency in relation to this vacancy, you must have legal right to work in the UK to apply
Job Types: Full-time, Permanent
Pay: Up to £40,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location: In person